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Your Crisis
Deserves
Immediate Care

Compassionate, round-the-clock mental health crisis intervention and recovery support in the heart of Wilkes-Barre. No one should face their darkest moments alone.

Call 1-855-600-6372 Explore Services
Wilkes-Barre, PA
24/7 Availability
Compassionate Care
Compassionate mental health professional providing support in a warm clinical setting
24/7 Crisis Support
What We Offer

Comprehensive Crisis &
Recovery Services

From immediate intervention to long-term recovery planning, we provide the full spectrum of mental health crisis care tailored to each individual's needs.

Crisis Intervention

Immediate, compassionate response for individuals experiencing acute mental health emergencies. Our trained clinicians are available around the clock to stabilize and support.

Stabilization Services

Short-term residential and outpatient stabilization to help individuals regain emotional equilibrium and develop coping strategies during critical periods.

Recovery Planning

Personalized, long-term recovery roadmaps developed collaboratively with each client. We focus on sustainable wellness, not just crisis management.

Referral Coordination

Seamless connections to ongoing therapists, psychiatrists, support groups, and community resources. We ensure continuity of care beyond our services.

Counseling & Therapy

Individual and group counseling sessions using evidence-based approaches. Our licensed clinicians create safe spaces for healing and growth.

Family Support

Education, guidance, and resources for families navigating a loved one's mental health crisis. Because recovery is a team effort.

Exterior view of Crisis And Response And Recovery Center in Wilkes-Barre
Dedicated mental health professionals at CARC Wilkes-Barre
About Us

A Safe Harbor in
Times of Crisis

Located at 575 N River St in Wilkes-Barre, Crisis And Response And Recovery Center was founded on a simple but powerful conviction: when someone is in crisis, they deserve immediate, dignified, and effective care—without barriers, judgment, or long wait times.

Our multidisciplinary team brings together licensed clinicians, crisis counselors, and recovery specialists who understand that every person's journey is unique. We meet people exactly where they are and walk alongside them toward lasting wellness.

24/7 Crisis Lines Open
100% Confidential Care
Local Community Focused
Our Approach

A Proven Path From
Crisis to Recovery

Our structured yet flexible process ensures that every individual receives the right care at the right time, guiding them from their darkest moments toward sustained wellness.

01

Reach Out

Call us at any hour. Our crisis lines are staffed by trained professionals ready to listen, assess, and guide you to the appropriate level of care—no appointment necessary.

02

Assessment & Stabilization

Our clinicians conduct a thorough, compassionate assessment to understand your unique situation. We work to stabilize the immediate crisis and create a clear, personalized care plan.

03

Active Treatment

Through a combination of counseling, therapy, and evidence-based interventions, we address the root causes and build the coping tools needed for lasting change.

04

Ongoing Recovery

Recovery doesn't end when the crisis passes. We coordinate ongoing support, connect you with community resources, and remain available whenever you need us.

Stories of Hope

Voices From Our
Community

The people we serve share their experiences in their own words. Every story is a testament to the power of compassionate, timely intervention.

"

I called in the middle of the night when I felt like I couldn't go on. Someone answered within minutes. They didn't judge me—they listened, they cared, and they helped me see that there was a way forward. I'm still in recovery because of that first call.

Community Member, Wilkes-Barre
"

As a family member, I felt completely lost. The team at CARC gave my loved one the crisis intervention they needed and then included me in the recovery process. They treated our whole family with dignity and respect during the hardest time of our lives.

Family Member
"

What sets this place apart is the genuine warmth from everyone who works there. The counselors remembered my name, asked about my week, and made me feel like a person—not a case number. That matters more than you know.

Client, Luzerne County

You Don't Have to
Face This Alone

If you or someone you love is in crisis, help is available right now—day or night, rain or shine. Our doors and phone lines are open. Reach out today.

Call 1-855-600-6372 Get Directions
Get In Touch

We're Here
For You

Whether you're reaching out for yourself or someone you care about, we're ready to help. Contact us by phone, visit our center, or send a message through our form.

Address 575 N River St
Wilkes-Barre, PA 18702-2634
Phone 1-855-600-6372
Availability 24 Hours a Day,
7 Days a Week

Send Us a Message

Your information is kept strictly confidential.

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